Ad account verification
and appeals, done right the first time
A disabled ad account rarely explains itself clearly, and a rushed appeal written without understanding the actual policy violation usually gets rejected again. We diagnose what likely triggered it and prepare a precise appeal written to the platform's own review criteria.
Why the same appeal keeps getting rejected
A disabled account often gets a vague, templated rejection that does not actually explain the real policy issue. A business that appeals without understanding the real cause tends to resubmit the same mistake with different wording, burning its limited appeal attempts. Restricted categories, finance, supplements, gaming and a few others, face review standards that are stricter and less forgiving. Verification done loosely for a low-risk category often fails here.
Platforms rarely explain their actual decision logic in a ban or verification notice. Diagnosis depends on pattern recognition across many similar cases, as much as on reading the notice itself. That is the part of the work that benefits most from having seen it before. A notice that cites a generic policy violation often has a far more specific, identifiable trigger once the account’s recent activity gets reviewed in detail.
What the work actually covers
- Policy diagnosis. We review the ban or disapproval notice alongside the account’s recent activity to identify the actual likely trigger, not just the generic reason given.
- Precise appeal preparation. Written to address the platform’s specific review criteria, with the documentation the review team actually needs, not a generic plea.
- Verification support. Business and domain verification, and financial-services or restricted-category compliance documentation where the platform requires it. Done to the standard the platform’s published policy actually sets.
- A documented record. Every submission and response logged. A second appeal, if one is needed, builds on what the platform already rejected, rather than repeating it with minor wording changes.
If an appeal does not succeed, we say so plainly and explain what the platform objected to. We do not offer backup accounts. Opening a new account after a ban is not a way to keep advertising in our book. Policy requires the underlying issue to get fixed, and that is the only recommendation we make.
What you hand us to start
- The exact ban, disapproval or verification notice the platform sent, in full.
- Access to the account, business manager, or the ability to grant us temporary access.
- Honest context on recent account activity: campaign changes, payment issues, policy edge cases. This speeds diagnosis significantly.
- Business registration and domain documentation for verification requirements.
- Realistic expectations. We prepare the strongest possible case, but platforms make the final decision, and we will say honestly if a case looks weak.
What counts as success here
Success here is measured simply: account restored, verification approved, or a clear, honest answer that it will not be, with a recommended next step. We do not promise outcomes a platform controls, but we do commit to a precise diagnosis and a well-prepared case.
We document every submission and response in the process. A second appeal, if needed, should build on what the platform already rejected, not repeat it with minor wording changes. For restricted categories specifically, we keep a running record of which documentation types have satisfied each platform’s stated requirements recently, since those requirements shift over time.
Price and timeline
| Option | Price | What’s included | Timeline |
|---|---|---|---|
| Launch or audit | from $500 | Policy diagnosis and a single prepared appeal or verification submission. | 3 to 10 days |
| Monthly management | from $900 / month | Ongoing account health monitoring once restored, and verification upkeep as platform requirements change. | monthly, no lock-in |
| Full control, handover to your team | from $1,500 | Verification documentation and process handed to your in-house team. | 1 to 2 weeks |
Related
This page sits under our Performance marketing work. See also Ad account audit and recovery, Meta ads management, Media mix and budget planning for adjacent paid-channel services.
For the automation side of reporting and budget decisions, see access reviews and offboarding. For real numbers behind these benchmarks, read the supplements store sales x10 case study, one client, results vary.
Ready to see what this would look like for your account? Get in touch and we will look at your current setup in the first call.
FAQ
How much does this cost?
Diagnosis and a single appeal or verification submission starts from $500. Ongoing account health monitoring, if you want it maintained after recovery, starts from $900 a month.
How long until we see results?
Platform review typically takes 3 to 10 days after a well-prepared appeal is submitted. Some verification processes, especially financial services, can take longer and are outside our control.
What ad budget do we need alongside this?
This is a diagnosis and preparation service, not a media-spend service, so the cost is fixed per case rather than scaling with ad budget.
What do you need from us?
The full text of the ban or disapproval notice, account or business manager access, honest context on recent activity, and business or domain documentation for verification.
Can you guarantee the account comes back, or that a new account won't get banned too?
No, and we will not claim otherwise. Platforms make the final decision on an appeal, and policy requires verification to be done correctly, not worked around. We do not run backup accounts and we do not open a new account as a way to keep advertising after a ban. If an appeal fails, we tell you honestly and focus on fixing exactly what the platform objected to.
How do you report on performance?
A clear outcome report: restored, verified, or a clear and honest explanation of why not, along with a recommended next step.